Swimming Pool Nation is committed to getting your orders
shipped as quickly and accurately as possible. We know how anxious people get waiting for new things
bought online so we make every effort to speed things up.
Getting a brand new backyard structure is
to look forward to!
offer free ground shipping on all orders, no matter what the price.
orders placed before 2:00pm CST will be processed the same day.
soon as your order is shipped, we will email you a confirmation receipt
with a tracking number if provided so that you can see the status of
use UPS, FedEx Ground home delivery, USPS, or a major freight carrier, depending on the
times also vary depending on the manufacturer and your location, but
most orders take between 2 and 7 business days.
On rare occassions the shipping company may assess an extra surcharge to certain parts of the contigious United States that are known to be more expensive to ship to. These locations may include, but are not limited to, certain parts of New York City and Long Island, Martha's Vineyard, the Florida Keys, and certain islands in Washington state. We will usually absorb this extra cost and not pass it on to customer, but a surcharge may be necessary in some circumstances. We will notify you before shipping if any additional shipping charge is needed.
your and our security, we do not deliver to P.O.
Boxes. Please make
sure that the billing
and shipping addresses you give match those listed on your credit card
discrepancies may delay your order. Swimming Pool Nation only sells products to
the lower 48 states of the U.S. for now. If there is any unexpected delay in shipping, you will be
As an added measure
of security for our customers, some orders may be sent to our Customer
Verification System. If this occurs, you
will be notified via email to call us at 1-888-240-0503 to verify your
order within 72 hours. Without
this verification we may have to cancel your order and issue you a full
contact us at firstname.lastname@example.org
if you have any questions about our shipping policies or your order.