Who We Are
Along with its sister sites Greenhouse Nation and Shed Nation, Swimming Pool Nation is part of NationStores LLC, a family-run business based in Austin, TX. We're a small company and that's reflected
in the level of personalized customer service that we offer.
We speak to our suppliers every single day on behalf of our customers to answer any questions that come up. Customers always ask the best questions about products that we would have never thought of, and so we're constantly updating our site with these answers as they come in. If you have any questions at all about any product on our site, just give us a call or send us an email and we'll do whatever we can to help find the answer for you.
Our founders have a long history running a small business here in Austin and formerly were multi-unit restaurant franchisees. Upon doing some research online for a large purchase, we found that getting the same level of customer service that you would expect in person is much harder to find in all these random websites. And the largest websites like Amazon have no way to get any additional information or support at all.
Swimming Pool Nation was created to help solve this issue. We have become authorized retailers of the most popular above ground pools, hot tubs, spsa, and related products available for sale in one place, and we try to be the best at helping customers find the right product for their home.
Our team is constantly negotiating with and pushing our manufacturers to get the very best price on all of our inventory, and also to get more detailed information, pictures, and videos if possible. We hold our manufacturers to the same standards of excellence that we set for ourselves, and we'll work tirelessly on behalf of our customers to make sure they're happy.
Swimming Pool Nation has grown tremendously since its inception thanks to this philosophy, along with word of mouth referrals and the support of visitors like yourself. We'll keep improving our site with more products and more information to help you find exactly what you want.
As we're always reminded by our happy customers, great service is the most important quality of any business, and we'll continue to make sure that it's the top priority of everyone here at Swimming Pool Nation.
NationStores LLC dba Swimming Pool Nation
13785 Research Blvd., Suite 125
Austin, TX 78750
Why Shop With Swimming Pool Nation
We provide informative, objective advice based on our own research to
people as to which above ground pool, hot tub, spa, or related product is best for their needs.
Our brands are only offered through carefully selected retailers such as Swimming Pool Nation. We
purposely exclude other manufacturers of mediocre products.
Low price guarantee. Factory direct
discounts. We sell
our products at the
lowest prices the manufacturers will let us, and sometimes we can discount even further.
BBB A+ rating. Superior
customer service and guaranteed satisfaction. You can contact us by phone or email and we'll do our
very best to
answer any question that you may have. We
guarantee when you call that you will speak with a trained, friendly
our product line. Every
member of our
team takes extreme pride in our mission.
shipping through FedEx, UPS, USPS, or another national freight carrier. Usually same-day order processing. Some of our items are built to order, and we do all we can to make sure everything we sell is in stock.
sales tax outside of Texas.
are an authorized dealer of every manufacturer we carry.
Unlike some retailers, full manufacturer's warranties will be
honored for all products sold at Swimming Pool Nation. You'll
get the most up-to-date product information, and we work closely with
manufacturers to ensure the highest level of support.
returns and exchanges. 30
day return policy, depending on the manufacturer.
guard your privacy completely. We
sell, share, rent, or trade any customer information ever.
secure ordering with Godaddy 256 bit SSL Encryption, daily security
checks, PCI Certification, and PayPal-verified credit card processing.
We offer lifetime product support on every item we sell.
We strive to put the most detailed descriptions and pictures as
all of our products. We
want you to be able to be sure that any piece of information you need to know about
products is readily available on our site.
We thoroughly examine every product we sell and also give our
opportunity to rate their purchases and publish unbiased reviews on how
products have worked.
Many websites force you to use their
website and/or email to get the information you need. Our website is full of useful information and
completely secure, but you can reach us at (888) 240-0503 if you need
online store is always open, 24 hours a day, 7 days a week for your convenience. In
addition, if you'd like to reach us by phone, our normal business hours
are 9AM-6PM, M-F and 10AM-5PM on Saturday, Central Time. Please feel free to call us if we
may be of
any assistance. You can reach us toll-free at (888) 240-0503. Or you can email us at
and we'll get back to you ASAP.